AI literacy

AI literacy across your organisation. Demonstrable, and built into the work.

The EU AI Act asks you to support the AI skills of everyone who uses AI on your behalf, even if that is only ChatGPT or Copilot. We turn that into a programme: training per role, clear rules on what is and is not allowed, the right set-up of your tools, and a record that shows what has been done.

  • Training in groups, including for organisations with hundreds of staff
  • A level per role, as the Dutch Data Protection Authority advises
  • Rules and tools in place, not just knowledge transferred
  • Attendance lists and a record to back it up

What the law asks

Effort, not a set level. But per role and per risk.

Since the Digital Omnibus (July 2026), Article 4 of the AI Act requires you to take measures that support your people's AI literacy. You need not guarantee a particular level, but you do take three things into account.

  • Who they are

    Knowledge, experience and training differ. A developer needs something different from a colleague in finance.

  • Where it happens

    Summarising a document is not the same as AI involved in recruitment, credit or healthcare. The higher the risk, the higher the level.

  • Who is affected

    Customers, applicants, colleagues. Anyone working with AI should know what its output means for them.

A certificate is not required. According to the European Commission, an internal record of what you have done is enough.

Read the explanation on our blog →

The approach

From an overview to rules that stick.

We follow the four steps from the Dutch Data Protection Authority's guidance: identify, set goals, deliver and evaluate. What follows is a starting point; after the intake we agree on what you already have and what is missing.

  1. 01

    Map what is used

    Which AI is in use, by whom, under which licences and with which data. Including tools people switched on themselves.

  2. 02

    Levels per role

    Who needs to know what. Usually three groups: everyone, daily users, and the people who decide.

  3. 03

    Board and owner

    With the board or leadership team: why, what budget, who owns it and when progress is reviewed.

  4. 04

    Training in groups

    Basics for everyone and depth per role, with participants' own work as the practice material.

  5. 05

    Policy and set-up

    An acceptable use policy in plain language, and Copilot, ChatGPT or your other tools set up so the policy is part of the work.

  6. 06

    Evaluate and adjust

    An online Q&A hour after each session, and a fixed moment to review what works and what is needed now the tools have moved on.

Training per level

Not everyone needs to know the same.

The sessions from our workshop programme are the building blocks. We combine them into a series for each organisation, with one intake and one proposal for the whole.

What you end up with

A record that shows what has been done.

  • Overview of AI use

    Which tools, who uses them, with which data, and where the risk lies.

  • Levels per role

    Who needs to know what, and why. The reasoning behind the programme.

  • Attendance lists

    For each session the date, the content and who attended. Every participant receives a confirmation of attendance.

  • Acceptable use policy

    What is and is not allowed, approved by whoever is responsible, with a date.

After the training

Knowledge without the right tools fades.

If people leave a course not knowing which tool they may use and with which data, they fall back on whatever they use at home. That is why we also help with what comes next.

  • Writing an AI policy

    Together with leadership, IT and HR, in language staff understand. Short enough to be read.

  • Setting up Copilot or ChatGPT

    Licences, access and settings chosen so your data does what the policy says.

  • Your own AI workplace

    One environment with your tools, roles and rules built in, on your company domain.

    More about the AI workplace →
  • Custom solutions

    Where training shows a process could work better, we build the solution. Yours to own, no lock-in.

The trainers

We run every session together.

We are not a training institute but an agency that does this work. What we show runs at clients, not only in the classroom.

Michael van Wijhe

Founder, performance marketing and data

Works daily on campaigns, dashboards and scoring models for clients in the Netherlands, Belgium, Germany and Central Europe.

Maarten Clement

Founder, AI workflows and automation

Builds the workflows, GPTs and integrations that survive a session. From first prototype to something that runs every day.

Frequently asked questions

What organisations ask us about AI literacy.

Is AI literacy mandatory?

Yes, for every organisation that uses AI, since February 2025. The Digital Omnibus (July 2026) made the duty lighter: you take measures that support your people's AI skills, but you need not guarantee a particular level. Role, context and risk still count.

Does it apply if we only use ChatGPT or Copilot?

Yes. You are still using AI, and your staff should know, for example, that a model can make things up. The European Commission gives that example itself.

How do we demonstrate AI literacy?

With an internal record: an overview of the AI you use, who needs to know what, your acceptable use policy, and for each session the date, content and an attendance list. A certificate is not required.

Do participants receive a certificate?

Every participant receives a confirmation of attendance from us. The law does not require a certificate.

We have hundreds of staff. How do you handle that?

In groups and as a series: basics for everyone first, then depth per role and a session for the leadership team. It stays one intake and one proposal for the whole, so the sessions build on each other.

Can you also take care of the policy and the tools?

Yes. We write an acceptable use policy with you, set up Copilot or ChatGPT, and can build your own AI workplace with the rules built in.

Is this legal advice?

No. We translate the rules into a practical approach and refer to the guidance from the Dutch Data Protection Authority and the European Commission. If your organisation uses AI to assess people, for example in recruitment or credit, involve a lawyer as well.

Request

Request a programme proposal.

Tell us briefly how many people are involved and which tools you use. After a thirty-minute intake you receive a fixed-price proposal within one working day, with no obligation.

  1. We reply within one working day and schedule a thirty-minute intake.
  2. Within one working day of the intake you have a programme with a fixed price.
  3. If it fits, we schedule the session, usually within three to four weeks. You are not committed to anything.
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